Appointments

For any consultation, don't forget to bring :

• your mutual insurance company card (SIS-card in Belgium) or documents certifying your rights to the covering of medical costs ;
• your identity card ;
• a means of payment (preferably Bancontact/Mister Cash card or bank card with Maestro function) ;
• results of exams already conducted.

Late consultations :

To ameliorate our service, the polyclinic of the Horta site is open on Tuesday and Thursday till 19:30.
On the Brien site, our team of pediatricians provide evening consultations on Tuesday and Thursday.

Make an appointment :

Appointments are taken by phone or in person.

N.B. : Our phone lines are sometimes very busy. A recorded message will tell you your position in the waiting queue and the estimated waiting time. Thanks for your understanding.

Appointment reminder :

We have set up a system which allows to remind you of your appointment by SMS or by an automated message on your telephone.

Appointment cancellation or modification :

Please notify us if you are unable to keep your appointment so that the time slot can be allocated to another patient.